FAQ

Questions?

Frequently asked questions about our handmade dice and do-it-yourself packages. Find all the answers here!

Questions? We have the answers.

Here you will find answers to frequently asked questions about our products. Is your question not listed? Please feel free to contact us.

How do I place an order?

Placing an order is simple. Choose your product, add it to your shopping cart and follow the instructions for checkout. Payment methods include credit card, iDEAL and PayPal.

What is the delivery time?

Delivery time depends on the product and your location. We usually deliver within 2-5 working days. You will receive an email with a tracking number once your order has shipped.

Can I return my order?

Yes, you can return your order within 14 days. Please contact our customer service for a return request. The product must be in its original condition and packaging

How do I contact customer service?

Our customer service is happy to help you. You can reach us by email at customerservice@shadowschance.com We will respond within 24 hours.

Why choose us?

Why choose us? Discover our unique dice and DIY packages with fast delivery.

Large selection

Explore our extensive range of handmade dice and packs.

Easy shopping

At ShadowsOfChance.com you can shop easily and effortlessly in our intuitive webshop.

High quality

At ShadowsOfChance.com we offer high-quality products for maximum satisfaction.

Competitive prices

ShadowsOfChance.com: the best place for unique dice and packs at great prices.

Fast shipping

We ensure fast shipping of your order, directly to your door.